Software Maintenance
and Support
Software Maintenance
and Support.
The software maintenance cycle never ends. SovTech will continuously manage, support, improve and scale your software product.
- Call : (+27) 010 865 0161
- Email : hello@sovtech.com
Software Maintenance
Software Maintenance
TRUSTED BY LEADING COMPANIES
Why Do You Need Software Support And Maintenance?
SovTech is staying ahead of the pack by using cutting-edge technology and cloud software services to maintain and support your software. Software needs continuous development and improvements. Our support & maintenance allows us to continuously improve your software every month.
For ongoing development, delivery and support of your software product.
We ensure that your software is adequately improving and upgraded every month.
To keep your software running smoothly and securely.
Our team ensures all decisions, planning, and execution is data-driven.
We ensure your software is always readily available and fully functional.
Our Value Adding Services
Continuous Development
Maintenance
Support
We optimize your software on an ongoing basis with the help of SovTech’s Support and Maintenance packages. Rest assured knowing your world-class team of software developing rockstars is on the job to build new features, maintain your software and offer live support for user issues.
Let's discuss your software maintenance and support needs
Software, Maintenance, Support Packages
We have Software, Maintenance, Support Packages for Every Company Size To cater for our clients needs and companies' budgets, we have crafted different development packages to ensure SovTech delivers value for money on an ongoing basis.
Team Structure
Roles
Responsibilities
Project Managers
Responsible for overall project planning. Your Project Manager works with the Software Maintenance & Support team to make sure the daily development progress is aligned to the overall product vision and roadmap. Your Project Manager will manage within the scope and within budget.
Software Developers
Your Software Developers are responsible for building, maintaining, and supporting your software product. High-quality code is delivered through agile development practices such as Acceptance Test-Driven Development (ATDD) that provides a strong emphasis on developer-tester-business customer collaboration.
Product Specialists
Our Software Product Specialist will offer insight into how we can grow your product. We focus on areas such as:
Technology & Optimization
User Uptake & User Flow/Experience
Improve Revenue Generation
Software Support
Our Support & Maintenance team will offer 2nd & 3rd tier support for your software product.
How We Will Engage With You
Package Type
MVP
(40 Hours)
Start Up
(80 Hours)
Company
(120 Hours)
Enterprise
(160 Hours)
Weekly Sprints
Monthly Timesheets
Access To Service Desk
Monthly Stand Ups
Sprint Overviews
Weekly Stand Ups
ClientZone Access
CTO Oversight
Monthly Reports
After Hours Support
Need 24/7 support? Contact Us
How We Will Engage With You
MVP
(40 Hours)
Weekly Sprints
Monthly Timesheets
Access To Service Desk
Monthly Stand Ups
Sprint Overviews
Weekly Stand Ups
ClientZone Access
CTO Oversight
Monthly Reports
Start Up
(80 Hours)
Weekly Sprints
Monthly Timesheets
Access To Service Desk
Monthly Stand Ups
Sprint Overviews
Weekly Stand Ups
ClientZone Access
CTO Oversight
Monthly Reports
Company
(120 Hours)
Weekly Sprints
Monthly Timesheets
Access To Service Desk
Monthly Stand Ups
Sprint Overviews
Weekly Stand Ups
ClientZone Access
CTO Oversight
Monthly Reports
Enterprise
(160 Hours)
Weekly Sprints
Monthly Timesheets
Access To Service Desk
Monthly Stand Ups
Sprint Overviews
Weekly Stand Ups
ClientZone Access
CTO Oversight
Monthly Reports
After Hours Support
Need 24/7 support? Contact Us
Technology We Use
Java
JavaScript
C#
Python
PHP
Let's discuss your custom and tailored software maintenance plan
OUR CLIENTS
Some Of Our Trusted Brands
We have over 40 active clients who have left their software in our hands to maintain and optimise on an ongoing basis.
Get Your Custom Software Quote
SovTech is an end-to-end custom software development company, that designs, builds, deploys, and maintains mobile and web applications, that help start-ups and corporates start, run and grow world-class businesses
- Over 1200 Projects Delivered
- 8.5 Client Happiness
- + 83M Lines of Code Written
- 5 Global Offices
