Software Maintenance
and Support

Software Maintenance
and Support.

The software maintenance cycle never ends. SovTech will continuously manage, support, improve and scale your software, even if we didn’t develop it.
SovTech-software-maintenance-package

TRUSTED BY LEADING COMPANIES

Why Do You Need Software Support And Maintenance?

SovTech is staying ahead of the pack by using cutting-edge technology and cloud software services to maintain and support your software. Software needs to be maintained to correct faults, bugs and issues and to improve performance. Our support and maintenance allows us to continuously improve your software every month.

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For ongoing development, delivery and support of your software product.

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We ensure that your software is adequately improving and upgraded every month.

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To keep your software running smoothly and securely.

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Our team ensures all decisions, planning, and execution is data-driven.

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We ensure your software is always readily available and fully functional.​

Our Value Adding Services

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Continuous Development
our benefits
Maintenance
sovtech promise
Support

We optimise your software on an ongoing basis with the help of SovTech’s Support and Maintenance packages. Rest assured knowing your world-class team of software developers is on the job to build new features, maintain your software and offer live support for user issues.

Let's discuss your software maintenance and support needs

Software, Maintenance, Support Packages

We have software, maintenance, support packages for every company size to cater for our clients needs and companies' budgets. We have crafted different development packages to ensure SovTech delivers value for money on an ongoing basis.

Team Structure

Roles

Responsibilities

Project Managers

Responsible for overall project planning. Your Project Manager works with the Software Maintenance and Support team to make sure the daily development progress is aligned to the overall product vision and roadmap. Your Project Manager will manage within the scope and budget.

Software Developers

Your Software Developers are responsible for building, maintaining, and supporting your software product. High-quality code is delivered through agile development practices such as Acceptance Test-Driven Development (ATDD) that provides a strong emphasis on developer-tester-business customer collaboration.

Product Specialists

Our Software Product Specialist will offer insight into how we can grow your product. We focus on areas such as: Technology and Optimisation, User Uptake and User Flow/Experience, and Improve Revenue Generation

Software Support

Our Support and Maintenance team will offer 2nd and 3rd tier support for your software product.

How We Will Engage With You

Package Type

MVP
(40 Hours)

Start Up
(80 Hours)

Company
(120 Hours)

Enterprise
(160 Hours)

Weekly Sprints
Monthly Timesheets
Access To Service Desk
Monthly Stand Ups
Sprint Overviews
Weekly Stand Ups
ClientZone Access
CTO Oversight
Monthly Reports
After Hours Support
Need 24/7 support? Contact Us

Technology We Use

Java

JavaScript

C#

Python

PHP

Let's discuss your custom and tailored software maintenance plan

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Some of our trusted brands

Made up of a dynamic and passionate team of tech enthusiasts, we continuously strive to implement the very best software innovations, adapting Silicon Valley technologies to suit our client's unique business needs.

We have over 40 active clients who have left their software in our hands to maintain and optimise on an ongoing basis.

Don't Just Take Our Word For It

Get Your Custom Software Quote

SovTech is an end-to-end custom software development company, that designs, builds, deploys, and maintains mobile and web applications, that help start-ups and corporates start, run and grow world-class businesses